Boxer Reputation Management

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Boxer, one of the retail industry’s leaders in variety shops, desired an effective online reputation display of their promotions and discounts to increase site sales, while utilizing their current customer base and reaching out to dominate market share.

Achieved a Click Through Rate of 0.09% generating a number of new sales
In the first month of activity the Cost Per Action was reduced by 20%
Return on Investment of 272%
Social shares by network
 

Challenge

To gain largest chunk of retail market share without over-targeting existing visitors.

Solution

Create a dynamically innovative digital media suite that allows users to be retargeted and largest outreach opportunity based on the products promotions they saw last and spent the most time viewing. This was done by introducing a contextual campaign to increase reach by showing prospective audiences the current, and most popular products. In addition to that, we applied daily and lifetime frequency caps specific to each user in order to prevent overexposure.

Results

We’ve achieved a Click Through Rate (CTR) of 0.99%, which generated a number of new sales. In the campaign’s inaugural month of activity the Cost Per Action (CPA) was reduced by 40%, surpassing the client’s target. post-click revenue – (generated by both dynamic retargeting and the prospecting campaign) has skyrocketed – produce a Return on Investment (ROI) of 550%.

0.09% CTR

20% less CPA

272% ROI

From The Client

“These guys have built such a strong relationship with our organization that we consider them an extension of our IT department. We always know that excellent service is just a phone call or e-mail away and that we will receive the same level of attention they always provide that makes us feel like we're their top priority.”

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